Kinnser login Software is a popular cloud-based software solution used by home health and hospice agencies to manage patient care, scheduling, billing, reporting, and more. But is Kinnser login legit and safe to use? Or is it a scam that should be avoided? In this comprehensive review, we’ll examine the key features of Kinnser login, look at customer reviews, and determine if Kinnser is a legitimate option for home health agencies.
Overview of Kinnser Software
Kinnser Software was founded in 2006 in Austin, Texas and is designed specifically for home health agencies, private duty homecare, palliative care, and hospice organizations. It is a web-based software that allows real-time access to patient records, care plans, visit schedules, timesheets, billing and more.
Some of the key modules and features of Kinnser Software include:
- Electronic Medical Records (EMR) – Create, manage, and access detailed patient charts electronically. Track health history, medications, diagnoses, notes, and more.
- Scheduling & Visit Management – Schedule employee visits, manage visit timesheets, track mileage, and process payroll.
- Billing & Accounts Receivable – Generate insurance claims, patient statements, manage receivables, payments, and denials.
- Reporting – Built-in and customizable reports for clinical, financial, operational data.
- Mobile App – Kinnser GO app allows remote access via iOS or Android devices.
- Integrations – Integrates with common billing clearinghouses like Office Ally, Payspan, and more.
Kinnser aims to improve clinical workflow and documentation, increase coordination of care, improve staff productivity and cash flow for home health agencies. It is used by over 10,000 home care organizations across the United States.
Is Kinnser Login Safe and Secure?
When determining if a software platform is legitimate and safe to use, security is a top concern. Kinnser utilizes robust security measures to protect user data and accounts.
Some of the key security features include:
- Encryption – Data transmitted and stored within Kinnser is encrypted using AES 256-bit encryption. This is the same level used by banks and complies with HIPAA and HITECH requirements.
- Role-based Access – User access permissions can be customized by role, limiting access to only necessary data.
- Two-Factor Authentication – Users can enable two-factor authentication for an extra layer of login security.
- Audit Logs – Detailed audit logs allow tracking of data access, modifications, etc.
- SSAE-18 Compliant – Kinnser data centers are SSAE-18 SOC2 certified, meeting rigorous security standards.
So from a security standpoint, Kinnser offers a reliable and safe platform for home health agencies to store sensitive data and access accounts. Proper security controls are in place to prevent unauthorized access and data breaches.
Kinnser Software Reviews and Reputation
One of the best ways to evaluate a software platform’s legitimacy is to look at actual customer reviews. Here is an overview of Kinnser reviews from popular software review sites:
On G2 Crowd, Kinnser has an overall 4 out of 5 star rating based on 93 user reviews. The most common positive feedback includes:
- User-friendly and easy to learn interface
- Comprehensive features and custom reporting
- Good customer support
- Improved accuracy, efficiency and organization
The most common complaints focus on billing issues, lack of offline access, and high costs.
Kinnser has a 4.5 out of 5 star overall rating on Capterra from 152 reviews. Positive highlights include the platform’s custom reporting, mobile access, training resources, and responsive support. Negative issues centered around complex setup and implementation, costs, and glitches.
The platform earned a 4.5 out of 5 stars based on 48 reviews on SoftwareAdvice. Users praise the system for usability, customization, timely updates and features. Downsides mentioned include steep learning curve and lack of templated order sets.
On Better Buys, Kinnser receives 4 out of 5 stars. Reviews indicate benefits like improved productivity and collaboration, robust EMR and billing, and solid mobile capabilities. Cons noted include expensive pricing and subpar inventory management.
Based on these in-depth user reviews from independent software review platforms, Kinnser maintains a strong reputation and most customers are very satisfied with the product. While no software is perfect, the majority of feedback is positive.
Kinnser Pricing and Costs
Kinnser Software uses a monthly subscription model based on the number of users. All subscriptions include complete access to all product modules and new features, ongoing support, and free training. Here is a breakdown of Kinnser pricing:
|Number of Users||Price Per Month|
|2-10||$319 per user|
|11-25||$299 per user|
|26-50||$289 per user|
|51-100||$279 per user|
Additional costs may include one-time setup/implementation fees around $1,000 – $3,000 and small monthly gateway fees around $30 if using integrated payment processing.
The monthly per user cost is reasonable given the comprehensive solution provided. For agencies managing a lot of personnel and patients, the pricing can add up, so the overall cost will depend on the size of the organization. There are no long term contracts so subscribers can cancel anytime.
Compared to competitors like CareVoyant, Casamba, and Therap, Kinnser is priced very competitively. Their pricing structure and model makes sense for the intended home healthcare market.
Kinnser Support and Training
For any SaaS platform, customer support and training resources are key for long-term success and satisfaction.
Kinnser provides the following training and support:
- Onboarding & Implementation Training – Dedicated sessions to get started and integrate Kinnser into your workflow.
- Ongoing Virtual Training – Live webinars and 24/7 access to training videos and materials within the software.
- Support Team – Phone, email, and chat support available weekdays during regular business hours. Responsive service.
- Kinnser Community – Online community forums for asking questions and getting feedback from fellow users.
- Knowledge Base – Comprehensive searchable knowledge base with setup guides, user manuals, and helpful articles.
Based on reviews, Kinnser’s training and customer support is generally praised for being responsive, thorough, and effective at resolving issues. The ample resources help users learn and adopt the platform successfully.
Kinnser Mobile App
Kinnser offers mobile apps for both iOS and Android mobile devices called Kinnser GO. The app allows home health professionals convenient access to the Kinnser platform even when out in the field and offline.
Key mobile app features include:
- View patient charts, calendars, tasks, and visit information
- Record visit notes, vitals, and update treatment plans
- Scan medications, upload photos to charts
- Sync data when connection available
- Track mileage and submit timesheets
- Communicate with office staff
The Kinnser GO app receives very positive feedback. It’s rated 4.6 out of 5 on the App Store and 4.4 on Google Play. Reviewers find it critical for coordinating care and conducting visits efficiently. Offline access is a major benefit although occasional syncing issues are noted.
Is Kinnser Worth the Investment?
For home health and hospice organizations, Kinnser Software provides an all-in-one solution to manage patient care, scheduling, billing, reporting, and more. But is the investment worth the cost? Here are some key benefits to consider:
Improved accuracy & efficiency – Automation and tracking of workflows minimizes errors and paperwork. This saves nursing staff time and improves productivity.
Anytime, anywhere access – Cloud-based access via desktop or mobile allows coordinating care from anywhere. Real-time changes sync across the agency.
Better documentation & compliance – Detailed EMRs integrate intake, notes, forms, and allow accurate clinical documentation in one place. This aids compliance.
Increased revenue & cash flow – Accurate billing and AR management gets clean claims paid faster. Reporting provides insights to optimize financial performance.
Enhanced patient care – Complete patient records and care coordination features enable delivery of higher quality, personalized care.
Scalability for growth – Cloud platform allows easy scaling up as agency’s patient population and user base grows. Flexible plans accommodate needs.
For agencies struggling with inefficient paper processes or limited software tools, the benefits of streamlining operations and improving patient care delivery with Kinnser are significant. While the platform alone won’t solve all problems, it provides a robust foundation.
Conclusion and Recommendation
In summary, Kinnser Software is a legitimate cloud-based platform with an overall excellent reputation among home health professionals. The comprehensive solution helps optimize clinical and financial workflows. While the software has some downsides like billing issues and steep learning curve, the majority of thousands of users are highly satisfied.
For home health and hospice agencies looking to improve efficiency, care coordination, and revenue cycle management, Kinnser is absolutely worth considering. We recommend evaluating your organization’s specific needs and workflows first. Ensure Kinnser aligns with your requirements and budget before purchasing. But ultimately, the platform is a top choice and would benefit most agencies if implemented properly. Kinnser login can securely empower your staff and organization.
Is Kinnser Login Legit? – Final Summary
- Kinnser is a legitimate cloud-based software company serving the home health care industry since 2006.
- They provide an all-in-one platform to manage patient records, scheduling, billing, reporting, and more.
- Kinnser login uses extensive security protections like encryption, two-factor authentication, and role-based access controls to secure user accounts and data.
- Based on thousands of customer reviews on independent review sites, Kinnser enjoys a very positive reputation overall.
- The software earns repeated praise for usability, comprehensive features, mobile access, and great customer support.
- Potential downsides mentioned include billing issues, steep learning curve, lack of offline access, and high costs for larger agencies.
- Kinnser’s pricing is competitive compared to other options, starting at $359/month for 1 user. Volume discounts available.
- The platform’s benefits like improved efficiency, care coordination, and cash flow make it a top choice for home health software.
- For organizations seeking to optimize operations and patient care delivery, Kinnser Software is a smart investment worth considering.