Payday 3 Failed to Fetch Game Config Data Xbox

Payday 3 failed to fetch game config data xbox, is the latest installment in the popular Payday franchise developed by Starbreeze Studios. The game allows players to plan and execute various heists either solo or cooperatively with friends. However, some Xbox, PlayStation, and PC gamers have encountered the obscure “failed to fetch game config data” error when trying to launch Payday 3.

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This error prevents the game from starting up properly, instead getting stuck at the loading screen with the “failed to fetch game config data” message. Fortunately, there are several potential solutions you can try to resolve this issue on your own without waiting for an official patch.

Verify Integrity of Game Files

If you are playing Payday 3 through Steam on PC, one of the first troubleshooting steps is verifying the integrity of the game files. Here is how to do it:

  1. Open your Steam Library and right-click on Payday 3.
  2. Select Properties.
  3. Go to the Local Files tab.
  4. Click on Verify Integrity of Game Files.

Steam will now scan the game files and restore any missing or corrupted data. This process may take several minutes depending on your hardware. Once completed, try launching Payday 3 again to see if the error persists. Verifying the game files eliminates any possibilities of bugs caused by improperly installed or incomplete game data.

Update to the Latest Version

Another obvious fix is ensuring Payday 3 is fully updated with the latest patches and hotfixes. The “failed to fetch game config data” bug could have already been addressed in a recent client-side patch.

  • On Steam, the game should automatically update itself. Double check by right-clicking Payday 3 and selecting “Check for Updates”.
  • On PlayStation, go to Payday 3 in your library, press the Options button and select “Check for Update”.
  • On Xbox, select Payday 3, press the menu button and choose “Manage Game & Add-ons” then “Updates”.

Be sure to install any available updates before launching the game again. Server-side updates may also be required, in which case the updates will download automatically when you boot up Payday 3.

Restart the Game and Reconnect

If the game was running during a server update, you may need to fully restart Payday 3 for the changes to take effect, essentially forcing the game to fetch the latest config data from the servers.

Close Payday 3 and attempt to launch it again. Give it a few minutes to connect to the servers. Pay attention to any prompts about updating/connecting. This simple reboot along with ensuring you have the latest updates installed should refresh the game config data being pulled from the backend servers.

Wait for Starbreeze Studios to Fix Server Issues

While the above solutions focus on troubleshooting your local game client, the root cause of the “failed to fetch game config data” message may actually stem from temporary server outages or other backend issues.

The config data refers to various settings, options, and parameters that Payday 3 pulls from the game servers to initialize properly. So if the studios’ servers are down or malfunctioning, your game client will fail to retrieve this mandatory data resulting in the error.

Unfortunately, there is not much you can do besides wait for Starbreeze Studios to fix any server-side problems. You may want to check the official Payday 3 Twitter or website for updates on any known issues. The developers will ultimately need to troubleshoot and restart their servers before your game can fetch the necessary config data again.

Have patience and try launching the game periodically to see if the problems were resolved on Starbreeze’s end. But beyond updating your game and rebooting, you’ll have to wait for an official fix if server connectivity is the culprit.

Remove Linked Accounts

Many players have reported the “failed to fetch game config data” error occurring after linking their Steam, PlayStation Network, or Xbox accounts in Payday 3.

If you connected your accounts within the game, try removing all linked accounts on your platform of choice. This includes un-linking any associated Steam, PSN, or Xbox accounts depending on where you play.

To do this:

On PC:

  • Open the Settings menu from the main menu
  • Select Account
  • Choose Linked Accounts
  • Remove all linked platforms by selecting them and picking “Unlink”

On Consoles:

  • From the main menu, go to Settings
  • Choose Linked Accounts
  • Unlink any connected accounts

Once unlinked, restart Payday 3 and try accessing the game normally without re-linking your other accounts. Many users have claimed this fixed the config data error for them indicating a potential bug with Linked Accounts.

Use a VPN on PC

For PC players specifically, you can try rerouting your network connection through a VPN (Virtual Private Network) to resolve any routing issues between your computer and the game servers.

VPNs establish encrypted tunnels between your device and the VPN servers, sending your traffic through different pathways that could bypass any ISP-related connectivity problems.

To set up a VPN:

  1. Install a trusted VPN app like NordVPN or ExpressVPN
  2. Connect to a server near your location
  3. Launch Steam and start Payday 3

The VPN may help stabilize your connection just enough to fetch the necessary data from the game servers.

Of course, this solution is highly dependent on your distance to the selected VPN servers so your results may vary. But it’s worth experimenting with if you continue getting the error when playing Payday 3 on your home network.

Login Without Linking Steam

For users playing Payday 3 through Steam on PC, an alternative workaround is logging into the game directly WITHOUT linking your Steam account first.

Try this:

  1. Launch Payday 3 from your Steam library as usual
  2. When you reach the title screen, select Login
  3. Choose Play Without Linking
  4. Login using your separate Nebula user account credentials
  5. Once successfully logged in, quit out of Payday 3
  6. Relaunch the game and when prompted, link your Steam account
  7. See if the game loads properly now

This unorthodox method has helped certain players circumvent the “failed to fetch game config data” bug by essentially forcing a fresh login and account sync.

After logging in once through Nebula directly, relaunching and then linking Steam seems to correct whatever account conflict or connectivity issue was occurring previously.

Contact Customer Support

If you have tried every troubleshooting step but the “failed to fetch game config data” error persists in Payday 3, your last resort may be contacting Starbreeze Studios’ customer support for assistance.

You can submit a support ticket on the official website explaining your situation and what solutions you’ve attempted already.

Include relevant details like your platform, Payday 3 version number, any error codes appearing, and screenshots. The more information you provide, the better chance support can pinpoint the cause of the problem and provide specialized help.

While waiting for their response, be sure to keep an eye on the Starbreeze Twitter account and Payday 3 status page for any updates. You may also want to search the Steam discussions, PlayStation forums, Xbox forums, and Payday subreddit for players experiencing similar issues.

Directly contacting the developer is the most definitive way to get your “failed to fetch game config data” error officially investigated so you can finally enjoy Payday 3 properly. But their customer support should be the last step after exhausting all other options.

FAQ on Payday 3 Config Data Error

Here are answers to some frequently asked questions about the “failed to fetch game config data” error in Payday 3.

What causes the “failed to fetch game config data” error in Payday 3?

The error is typically caused by connectivity issues between the game client and Payday 3’s backend servers, preventing crucial config data from being retrieved. Problems may originate server-side or locally if game files are corrupted.

What platforms does the error impact?

The “failed to fetch game config data” error has been reported on Xbox, PlayStation, and PC versions of Payday 3 indicating a universal, non-platform specific problem.

When does the error occur?

Most users encounter the message right when launching Payday 3, getting stuck at the loading screen. However, it can also happen randomly when trying to connect to online sessions.

Can I play Payday 3 offline to avoid it?

Unfortunately no, an internet connection and successful data fetch from the servers is required even for offline play. The game needs the config data to function properly.

What can I do to permanently fix it?

There is no guaranteed permanent solution yet besides waiting for Starbreeze Studios to address server-side problems. You can try all the standard troubleshooting steps outlined in this article to temporarily resolve it.

Is my game or account broken?

Likely not. The error moreso indicates temporary connectivity problems between your Payday 3 client and the game servers. Your account and game data should be intact once the problems are fixed.

Is my progress or DLC missing now?

Your progress and owned DLC should remain unaffected. The error itself would not cause you to lose or revert any data. Once resolved, you should have the same account state and unlocks.

Will reinstalling the game fix it?

A full reinstall is unlikely to solve the root cause since it stems from connectivity issues. Reinstalling can be attempted as a last resort but only if you have exhausted all other options first.


The “failed to fetch game config data” error in Payday 3 can be an annoying blocker preventing you from enjoying the game. But hope is not lost. With some guided troubleshooting, account tweaking, and patience for pending patches, you should be able to resolve the problem and pull off those heists as intended.

Be sure to follow the official Payday 3 accounts for any updates on a permanent fix. Starbreeze Studios seems committed to addressing connectivity problems and other early issues plaguing some Payday 3 players. So try out the various workarounds for now, and keep an eye out for more definitive solutions as the developers continue optimizing and improving the game post-release.

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